Returns and Refunds

We value every customer’s shopping experience. As this is currently a clearance sale, all orders are for existing stock only. Please carefully check the product information before purchasing.

1. Return Period

To request a return, please contact us and submit a return request within 30 days of receiving the product. Return requests submitted after 30 days may not be processed.

2. Return Conditions

Products must be in unused condition and, as far as possible, retain their original packaging, accessories, and integrity to ensure they are suitable for resale.

Returns may not be accepted in the following situations:

The product has been used or damaged;
The product is missing accessories or its packaging is severely damaged;
The product is unsellable due to personal reasons.

3. Return Process

To return an item, please contact us first via customer service email or other contact information, providing order information and relevant details. Items returned without confirmation may not be processed promptly.

4. Refund Time

After receiving and inspecting the returned item, we will process the refund within 3 business days. Refunds are typically processed via the original payment method. The exact arrival time may vary depending on the processing time of the payment institution or bank.

5. Return Shipping Costs

If a return is due to product quality issues or order errors, the merchant will bear the return shipping costs.

If a return is requested for personal reasons, the buyer will bear the return shipping costs.

6. Clearance Items Description

Due to continuous losses during operation, the merchant has decided to conduct a clearance sale. Clearance items are limited in quantity, and some items may not be restocked. Please confirm the product information before purchasing.